Tuesday, June 24, 2014

MCI sucks

MCI has the worst customer service. They forced me to change my password last month which I did. This morning when I tried to access my account, I was told the password (new one) was not valid. I requested a temporary password and was informed it would take 24-48 hours to get one! I called them. I wanted a copy of our current bill... they refused to email one... they would fax it but our fax has been broken for over a year and since we never use it anyway, we never got it fixed. They could snail mail me an invoice but it would take about a week. This is insane. After wasting over an hour with them and being shuttled around to 6 people I pretty much gave up. In this age of technology, they are still neanderthals. Why should it take them 24 + hours to get me a temporary pin? I am sending this notice out to the public. Maybe MCI will take notice.

It turns out their customer service has nothing to do with their online account. Since I opted (about 12 years ago) to use their online service, using their regular service doesn't work. There is no way to talk to anyone regarding online service. You can only deal with them via a form you fill out and someone will get back to you within 24-48 hours. INSANE! 

I am a bit upset.

Saturday, June 14, 2014

Miscelaneous blog

The last few weeks have been exciting..or not.. depending on how you look at life.

I traveled to New Jersey to help my grandson celebrate his third birthday. Where has the time gone? I got very lucky and the weather was spectacular. I also got unlucky and managed to break a bone in my right foot. But it is hard to keep me down for long and while I wasn't able to do everything I wanted, I still managed to do and see, gimpy or not. Two of my friends came to pick me up and take me for lunch and I had fun playing with Will. The disappointing part is that I went shoe shopping with my daughter, Robin and bought some killer shoes that I will not be able to wear till the end of July.. bummer!

I got home just in time for Ned to leave on a trip but we stocked the house with food so I am not starving... I have been playing some bridge and playing with dolls. Life is better with the boot on than off. I will go visit the local orthopedist in a week and see what he has to say.

Here are some photos of the past 2 weeks. Enjoy.
First B'day present

Robin and Will
Will's birthday party was held at a local kids gym.

With Nana Laurie and girlfriend Joyce
Robin, Brett, and birthday boy

My latest fashion accessory
At the park
Some Dolly fun time
Last night's full honey moon