Tuesday, September 1, 2009

The Mac saga continues

This afternoon I played "Stump the Chump". Brought the Mac and the offending (free) printer into the Apple store (made appt) to see if they could get it up and running. After two of the geeks tried to do the same things I had done (I think they figure that all females are dumb), they called in the HEAD HONCHO geek. After about 20 minutes of tinkering, he decided that the reason it was not receiving data was because the printer had no black cartridge.... well it only came with a color cartridge and no where in the info did it say it needed one to work. It has 2 slots.. one for either a black cartridge or a combined color and black and one for just color... what do you want for a cheapo printer. I am going to call Lexmark tomorrow as it was too late today to do it and find out if it really does need a black cartridge to work. I do not want to buy one and find out that was not the problem and then be stuck with it. Why the heck they would pack the box with a cartridge that prevented the printer from working is beyond me.

I am pretty sure they are going to RUN if they see me in there again. I do not make them look good.


Rayna said...

Snort! Makes me glad I turned down the free printer when I bought my Macbook. I empathize, Sherryl. Fortunately, there is an Apple store in Willowbrook Mall as an alternative to the bozos in Short Hills. If they are geniuses, I am santa claus.

Robbi Joy Eklow said...

I have socks older than most of the geniuses. I miss Mary Beth Goodman, she was a genius who really was a genius. Haven't heard from her for a while.

Sherryl said...

ROFL. I only took the printer because I "knew" my HP was going to die soon... it reached it built in obsolescence age.... little did I really know!

Thanks for the heads up on the Willowbrook Mall Rayna. I will keep it in mind when I go to visit my daughter. Hopefully, my days to visit the "geniuses" are over.